Frequently asked questions (FAQ)

Secret Spice Co is an easy way to create flavoursome food with a scoop or a sprinkle. You can trust the ingredients are organic with absolutely no additives or trickery at all. Quality ingredients and a full flavour for easy meal prep.

We left out the salt in the pure blends so you can control the spice and the salt yourself. Add more spice for a fuller flavour, or less spice for a delicate flavour. That’s how versatile they are.

The Salt Bombs were created to use on their own in any dish or to add an instant flavour boost straight on the plate. Great for parents who are keen to boost the “family friendly” meals or slowly introduce more spice to the kids.

ALL SPICE BLENDS ARE FREE FROM:

  • Gluten and Dairy
  • GMO
  • Additives
  • Anti-caking agents
  • Fillers
  • Vegetable Oils
  • Salt (except Salt Bombs)
  • Sugar

All the ingredients are certified organic, except Himalayan Salt - which is organic but you just can’t certify something that’s been forming in the earth for 250 million years! So the short answer is “No”. Our Salt Bombs can’t be certified but the rest are. 

They are produced in a Certified Organic facility on the Sunshine Coast, for trusted quality control and a gluten free environment with no risk of cross contamination. 

By choosing Certified Organic ingredients, we guarantee no chemicals have been used in the growing of the ingredients, no ingredient has been genetically modified and the strictest of conditions apply to become certified and stay certified.

When you first receive your spices, they may have become compressed or clumpy during storage, packaging or posting. To loosen them up, simply give them a shake and a squeeze. The same goes for spices you haven't used in a while. You may see clumps form but never fear! Unlike some store-bought blends, our spices don't contain anti-caking agents or other additives that keep them looking perfect for months and months on end. 

To keep your spices looking and tasting their best:

  • Store them in an airtight container in a cool, dry place, such as a drawer or cupboard.
  • Always use a clean and dry spoon. 
  • Avoid exposing them to prolonged light, as this can cause their colours to fade and the flavours may fade as well. 

With these simple tips, your spices will stay fresh and flavourful for longer!

Meet your new kitchen super hero! Our 100% certified organic blends are crafted with love to give you the most amazing taste sensations. Say goodbye to meal planning stress and hello to exciting flavour combinations that will keep your taste buds dancing all week long. Every spoonful is packed with concentrated flavour, and you can add salt to suit your own taste. These can be used as:

For more detail on how to use Secret Spices and portions, read here: https://secretspiceco.com.au/pages/how-to-use-secret-spices

We love to collaborate with like minded people so if you think Secret Spices would suit your clients or customers, you’d like to use them in recipes or have us at events, get in touch!!

There are so many opportunities to inspire easy meal plans that suit a range of preferences. Let’s talk turkey! Contact Kimberly by email kimberly@secretspiceco.com.au 

Absolutely! We are always on the lookout for new stockists. Whether you run a health food store or cafe, or if you’re a butcher or retailer, simply email us at kimberly@secretspiceco.com.au 

Secret Spice Co is a Tasmanian owned business but is produced and distributed from the Sunshine Coast in a certified organic and gluten free facility with the highest of standards.  

We ship throughout Australia and New Zealand. Postage for orders over $75 anywhere in Australia is FREE. Postage under $75 in Australia is $9.95 standard post, $12.95 Express Post. 

Shipping for orders in New Zealand is a flat $19.95. 

See our policy here: https://secretspiceco.com.au/policies/shipping-policy 

During periods of high demand, like Black Friday sales and Christmas, delivery times may be extended. This is out of our control unfortunately, and we thank you for your patience during these times. If you are ever concerned, please contact us by email kimberly@secretspiceco.com.au 

*Remote/regional Australian areas can take longer for delivery. We cannot accept responsibility for orders damaged or lost in transit.

You will receive an order shipping email with tracking when it leaves our warehouse. Any concerns then please contact us kimberly@secretspiceco.com.au

If you ever have an issue, please send an email to kimberly@secretspiceco.com.au . We will do our best to sort it out. If you simply don’t like the spice, shout out and I can give you tips on how to use it or adjust the flavour.

Please read our returns policy here: https://secretspiceco.com.au/policies/refund-policy

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